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Have a look at our size chart before you purchase.
Shipping & Returns
Shipping
All AITB Items are packaged and shipped from our Houston, TX offices within 2 business days of order placement. We handle all of your purchases with care and package them in the best possible manner so that you receive the highest quality items upon delivery. View all shipping options at checkout
You will not be charged until your order ships.
Expected date of delivery is calculated from the day the order is processed and shipped..
Your purchases are packaged with care. Let us know if you have a problem
Shipping options are enumerated at checkout.
We use multiple carriers to deliver your products, have a look at their service terms:
If you're having second thoughts about your AITB Items, don't worry; you have 30 days from the delivery date to return them. View our return policy
Return Policy Highlights:
Returns must be made within 30 days of the delivery date.
All merchandise must be unwashed and unworn with the original hangtags attached.
Proof of payment must accompany your return.
We inspect all returned garments.
AITB covers return shipping costs
Refunds are processed when your return is received and inspected in Houston, TX.
AITB Commitment To Quality:
At AITB we design all of our products with maximum quality and functionality in mind. We are committed to ensuring that you receive the best possible products and purchasing experience. The well-being of our walker community is near and dear to our company and its values. We will always do our best to support and
serve each of our customers.
Start A Return Request
Submit your returns/exchange request details here.
Safe Usage Advice
Safety Advice:
Know your dog, Know your strength!
Watch out for: Stairways - Slippery Surfaces - High Traffic Areas - Other Animals - Wraps & Tangles.
Things to remember:
You can always hold the leash with your hand, even when attached to The Walker Vest.
you can always un-clip the leash and control your dog manually in a high-stress situation.
Note: The AITB Signature Walker Vest is designed for hands free convenience when desired by the user. AITB LLC is not responsible for accidents that might occur while using the AITB Signature Walker Vest and any of it's appendages.
Care Instructions
Instructions:
Spot clean as needed.
For deep cleaning: Remove carabiners, machine wash cold, and hang to dry.