Contact Us

Contact Details

Email:

support@aitbstore.com

Address:

Houston, TX, 77007

USA

Hours:

M - F: 9:00am - 5:00pm

Sat: 9:00am - 12:00pm

Sun: Closed

Major Holidays: Closed

Social:

Facebook Page

Frequently Asked Questions...

How Can I Track My Package?

Once your order is shipped we send you a tracking number from your carrier of choice.
Where can I do a return?

You can initiate a return here with our online portal. All you'll need is your order number and your zip/postal code.
How do I get a refund on a returned product?

Refunds are processed when your return is received and inspected in Houston, TX.
Can you ship to China or Russia?

Most of our shipping is domestic, but we accommodate our international customers from all countries as best we can.
Does this product work for above average sized dogs?

Please review the AITB Walker Vest safety Precautions as shown in our Product Description.